Shipping Policy
Processing Time
All orders are processed within 3 business days (excluding weekends and holidays). Orders placed after Saturday will be processed the next business day. If we experience a high volume of orders, processing times may be delayed. Customers will be notified of any significant delays.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Estimated delivery times depend on your selected shipping method:
- Standard Shipping: [4-6] business days
- Expedited Shipping: [2-3] business days
- International Shipping: [5-7] business days
Please note that delivery delays may occur due to unforeseen circumstances such as weather, carrier delays, or customs processing for international shipments.
Shipment Confirmation & Tracking
Once your order has shipped, you will receive a confirmation email with tracking information. Please allow up to [6] hours for tracking updates.
International Shipping
We offer international shipping to select countries. Customers are responsible for any customs, duties, or taxes imposed by their country. These fees are not included in our shipping rates and must be paid upon delivery.
Lost or Stolen Packages
We are not responsible for lost or stolen packages once they have been marked as delivered. If your package is missing, please contact the shipping carrier to file a claim. We will do our best to assist you in resolving the issue.
Returns & Exchanges
Please refer to our Return Policy for details on returns, exchanges, and refunds.
If you have any questions about our shipping policy, feel free to contact us at Cerromep@romeinfinitellc.com